In today’s fast-paced digital landscape, businesses are increasingly turning to innovative technologies to streamline customer interactions and enhance user experience. WhatsApp chatbots have emerged as a powerful tool in this evolution, allowing businesses to automate customer experiences (CX) services, increase engagement, and deliver personalized experiences at scale. In this blog, we’ll explore what WhatsApp chatbots are, their benefits, use cases across various industries, how they work, and the technical steps involved in developing and deploying them.