What If the Bank Doesn’t Provide Information? If your bank is uncooperative: Email Higher Authorities Email the bank’s head office, local branch, and RBI (crpc@rbi.org.in). Pressure the bank to provide the necessary information. Formal Complaint: File a formal complaint with the bank’s grievance cell and the Banking Ombudsman. Call Helpline 1930 Customer Support: Reach out to the bank’s customer support for immediate help. Visit Local Cyber Cell Information Gathering: Collect as much information as possible during your visit. Email State Cyber Authorities Contact the SP Cyber and DGP Cyber Cell of the state where the complaint was filed. Official Complaint: File an official complaint with the state cyber authorities.