https://community.netgear.com/t5/Genie/How-to-contact-%F0%9D%97%96%F0%9D%97%BC%F0%9D%97%B6%F0%9D%97%BB%F0%9D%97%AF%F0%9D%97%AE%F0%9D%98%80%F0%9D%97%B2-refund-support/m-p/2435968#M13828