Many patients show up for dental visits unsure whether they need an exam, a cleaning or both. They book a generalized “dental appointment” without clarity on what will happen. At the office, they ask if the hygienist will check their mouth health or focus on plaque removal. This mix-up can lead to scheduling the wrong service or bundling visits inefficiently. Treating all visits as identical risks missing key steps. That blur between oral examination and dental cleaning wastes time and creates frustration.